Welcome to Perfume Promotion Store
These Terms and Conditions govern your use of Perfume Promotion Store (the “Website”) and all purchases made through our online platform. By accessing our website and making purchases, you agree to be bound by these terms. Please read them carefully before proceeding with any transaction.
Our Commitment: At Perfume Promotion Store, we are dedicated to providing luxury fragrance enthusiasts with an exceptional shopping experience. Our terms are designed to protect both our valued customers and our business while maintaining the sophistication our clients expect.
1. User Obligations and Responsibilities
1.1 Account Registration
When creating an account with Perfume Promotion Store, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
1.2 Prohibited Activities
You agree not to:
- Use our website for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to our systems or user accounts
- Interfere with the proper functioning of the website
- Use automated systems to extract data from our website
- Make false or fraudulent purchases
1.3 Age Requirement
You must be at least 18 years old to make purchases from our website. By placing an order, you confirm that you meet this age requirement.
2. Products and Services Description
2.1 Product Collections
Perfume Promotion Store specializes in luxury fragrances from prestigious collections including:
- Afnan, Ahmed Al Maghrabi, Arabian Collection
- Ard Al Zaafaran, Aromatic, Autumn Collections
- Brandy Designs, Bundles, Chypre
- EDP Bundles with Gift Box, French Avenue
- Khadlaj, Lataffa, Men Fragrances
- Midnight Collection, My Perfumes, Our Creation
- Paris Corner, Perfumes, Pure Ouds
2.2 Product Information
We strive to ensure that all product descriptions, images, and specifications are accurate. However, please note:
- Colors may vary slightly due to monitor settings
- Fragrance descriptions are subjective and individual experiences may vary
- We reserve the right to update product information without prior notice
2.3 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.
3. Orders and Payment Terms
3.1 Order Process
Your order represents an offer to purchase our products. We accept orders through the following process:
- Add items to your cart and proceed to checkout
- Provide accurate shipping and billing information
- Select preferred payment method
- Review and confirm your order
- Receive order confirmation via email
3.2 Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely through encrypted systems.
3.3 Order Processing and Shipping
Processing Time: All orders are processed within 1-2 business days.
Shipping Methods:
- Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after shipment
- Free Shipping: Available for orders over $50 via EMS – 15-25 business days after shipment
Shipping Regions: We ship worldwide, excluding Asia and select remote regions. International customers are responsible for any customs duties and taxes.
3.4 Pricing and Taxes
All prices are listed in US dollars. We reserve the right to adjust prices at any time. Sales tax will be applied where required by law.
4. Returns and Exchanges
4.1 Return Policy
We want you to be completely satisfied with your purchase. Our return policy includes:
- Returns and exchanges must be requested within 15 days of delivery confirmation
- Products must be in original, unopened packaging with all seals intact
- All original tags, labels, and accessories must be attached
- Original receipt or order confirmation must be provided
4.2 Non-Returnable Items
Due to the personal nature of fragrance products, we cannot accept returns on:
- Opened perfume bottles
- Used testers or samples
- Products with broken seals
- Bundles and special collections (including EDP Bundles with Gift Box, Bundles, and Our Creation sets) once opened
4.3 Return Process
To initiate a return or exchange:
- Contact our customer service team within 15 days of receiving your order
- Submit required information to [email protected]
- Receive authorization and shipping instructions
- Ship your return with all original packaging and documentation
4.4 Refunds
Refunds are processed as follows:
- Processing Time: 3-5 business days after we receive and inspect your return
- Credit Card/PayPal Refunds: 5-10 business days to appear on your statement
- Shipping fees are non-refundable unless the return is due to our error
5. Intellectual Property
5.1 Copyright
All content on this website, including text, graphics, logos, images, and software, is the property of Perfume Promotion Store or our content suppliers and is protected by international copyright laws.
5.2 Trademarks
All brand names, product names, and logos used on this website are trademarks or registered trademarks of their respective holders. Use of these trademarks does not imply endorsement.
5.3 Limited License
We grant you a limited, revocable license to access and make personal use of this website. This license does not include any resale or commercial use of the website or its contents.
6. Limitation of Liability
6.1 Product Use
Perfume Promotion Store shall not be held liable for any adverse reactions or sensitivities to fragrance products. Customers are advised to:
- Review ingredient lists if you have known sensitivities
- Perform a patch test before full application
- Discontinue use if irritation occurs
- Keep fragrances away from children and pets
6.2 Website Operation
We strive to ensure our website is available 24/7, but we are not liable for:
- Temporary unavailability due to technical issues
- Any losses resulting from inability to access the website
- Inaccuracies in product information despite our best efforts
6.3 Maximum Liability
In no event shall Perfume Promotion Store’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website or purchasing products.
7. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.
8. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Tennessee, United States. Any disputes shall be resolved in the courts located in Nashville, Tennessee.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Response Time: Within 48 hours
Business Hours: Monday-Friday, 9:00 AM – 6:00 PM CST
Company Address: 3819 Dartmouth Avenue, Nashville, US 37215
